Printer Source Blog

How you can Benefit from Eliminating Paper-Based Workflows

Posted by Nikki Wardle on Apr 11, 2017 9:00:00 AM

When computers first arrived on the scene in the typical business office, there was immediately talk of leaving paper behind. Paper would become irrelevant soon, everyone said—we'll all leave it behind for good in a few short years.

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Topics: Digital Signature Capture, Workflow Solutions

Why Paper-Based Processes are Out and Digital is In

Posted by Nikki Wardle on Mar 28, 2017 9:00:00 AM

SaaS companies of every flavor say they have the golden ticket when it comes to bringing your company into the paperless era. But not every solution is the right fit for every company, especially when it comes to the decision to replace or not replace an ERP system.

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Topics: Digital Signature Capture, Workflow Solutions

Ever lose a proof of delivery with the customer’s signature?

Posted by Nikki Wardle on Dec 13, 2016 9:00:00 AM

It’s one of Murphy’s Laws: if a proof of delivery signature is lost, the customer will request proof of delivery before they pay an invoice. If your company is still using paper as the method of recording deliveries and signed PODs, then your odds of creating a negative customer experience will increase. Paper is a highly fragile medium for its place as the foundation of so many business critical processes. It can become illegible, damaged by the elements, or worst of all lost. If any of those occur, not only does your company foot the bill, but you created a negative experience with your client in the process.

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Topics: Digital Signature Capture

Let Workflow Software Improve Your POD Processes

Posted by Nikki Wardle on Oct 18, 2016 8:01:00 AM

Your proof of delivery (POD) process may be working well enough for you. You've probably been relying on these processes for ages. Your current paper-based system is time-tested, and everyone knows the drill. The thought of implementing new processes, systems, and hardware is just too much to take on.

Today, we're going to show you that your POD processes might not be as healthy as you thought, and by the end of this blog post, you'll probably be looking for workflow solutions that can save time, money, and stress.

He Said, She Said

The traditional POD process is full of opportunities to fall under the most infamous enemy of efficiency: "he said, she said." To illustrate, let's take a look at a distribution warehouse where old paper-based, human-error-fraught processes are causing a most unpleasant bit of strife.

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Topics: PlanetPress, Digital Signature Capture

Proof of Delivery Processes meets the Digital World

Posted by Nikki Wardle on Oct 14, 2016 1:28:00 PM

How you feel: I'm overwhelmed by what it takes to consider going digital. There's so much to think about: training, initial investment, and efficiency, just to name a few.

What you should know: Digitizing your proof-of-delivery process and integrating technology into your world is easier than ever--and you don't even need to replace your current ERP system.

Baby Steps

Imagine trying to take your current paper workflows and turn them completely digital over the course of one day. Actually, maybe you shouldn't imagine that. The chaos that would likely ensue could be nothing short of ruinous. Imagine confused employees, lost information, tattered workflows, efficiency at a standstill, and thousands of dollars in wasted time. This is the fear-inducing image that has many companies hesitating on the threshold of the digital world, still clinging to outdated and inefficient paper processes that might not be perfect but are at least tried-and-true. That's where "baby steps" come in.

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Topics: Digital Signature Capture

The Real Cost of Paper Processes

Posted by Nikki Wardle on Oct 10, 2016 10:54:06 AM

Every order-to-cash process has two costs: the upfront cost and the true cost.

The upfront cost can be calculated in terms of dollars (and hours) spent, but the true cost can only be calculated when you take into account the inefficiency, confusion, and even the business lost due to an error in the process. For some processes, the real cost is difficult to calculate--but it's easy to see the real cost of paper-based order-to-cash process when you take a moment to reflect on the facts.

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Topics: Digital Signature Capture

How to Go Digital (Without Going Insane)

Posted by Nikki Wardle on Aug 30, 2016 9:00:00 AM

Let's face it: going digital is a fairly significant step for any company to undertake. It can seem risky, frustrating, and potentially disastrous; after all, who wants to spend hours at a time trying to replace ERP systems and learn new digital processes? These concerns are what keep many companies balancing on the edge of their tried-and-true manual processes, hesitant to take the leap into the digital world. However, taking that leap is a lot easier than you might realize, simply because, with easy middleware solutions that can take your existing forms and proof of delivery process to digital tablets and smart devices, all of those original concerns are completely unfounded.

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Topics: Digital Signature Capture

PlanetPress: What is Capture OnTheGo?

Posted by Nikki Wardle on Aug 11, 2016 9:00:00 AM

If you've been doing research on PlanetPress software, then you've probably come across a thing or two about Capture OnTheGo, one of the most revolutionary solutions in the business world today. However, everything benefits from a closer look--so today we'll learn a little more about PlanetPress's Capture OnTheGo and why it works so well with existing platforms.

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Topics: Digital Signature Capture, PlanetPress

Automating Your POD Processes: Why and How

Posted by Nikki Wardle on Aug 2, 2016 9:00:00 AM

Every business is looking for a way to improve efficiency, minimize wasted time, and save money--and automating your transactions with solutions like Digital Signature Capture might just be the answer you've been looking for. Today we'll discover why automation is beneficial and how to get a head start.

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Topics: Digital Signature Capture

How to Revolutionize Customer Service

Posted by Nikki Wardle on Jul 19, 2016 9:00:00 AM

We've all heard the saying customer is king, but sometimes it can be difficult to identify which business practices will go far enough to positively impact the customer's experience and help treat those clients like kings (or queens). Digitizing your business processes by making our forms available digitally is one of those business practices--and here's why.

Customer Service

Before we understand how a simple change like using digital forms can revolutionize customer service, we need to slow down and reflect on the customer experience.

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Topics: Digital Signature Capture, Digital Forms

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