Printer Source Blog

Random Thoughts on Paperless Delivery

Posted by Nikki Wardle on Feb 7, 2017 9:00:00 AM

There are many reasons why paperless initiatives fail. I think that to truly understand why they fail, we need to understand the difference between how companies use paper and how individuals use paper.

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Topics: Digital Forms

Do You Like to See or Feel Print?

Posted by Nikki Wardle on Feb 2, 2017 9:00:00 AM

Why do we struggle with the idea of a paperless office?

I am not sure I really know the answer to this.

In 1999, Watchtower had an interesting article titled "The Elusive Paperless Office." You'd have to search the internet archives to find it today, but, they asserted:

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Topics: Digital Forms

Paperless Redefined

Posted by Nikki Wardle on Jan 31, 2017 9:00:00 AM

How do you define paperless? Do you think there will ever truly be such a thing as paperless?

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Topics: Digital Forms

Is Paper a Problem in Your Office?

Posted by Nikki Wardle on Jan 26, 2017 9:00:00 AM

Is paper a problem in your office? What about in your back office? How about in your customer delivery? If you are still using paper in your workflows, then it's likely a problem and you aren't alone.

Relying on paper is a folly that transcends industry, which is why so many are talking about it.

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Topics: Digital Forms

Automation: Proof of Delivery Digital Forms

Posted by Nikki Wardle on Aug 16, 2016 9:00:00 AM

In today's world, it's crucial not just to understand the benefits of automation, but to be able to apply those benefits in a fast-paced, ever-changing business landscape. Automating your business processes, like with Proof of Delivery Digital Forms, is a good way to bring your entire company into the digital world.

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Topics: Digital Forms, Proof of Delivery Digital Forms

How to Revolutionize Customer Service

Posted by Nikki Wardle on Jul 19, 2016 9:00:00 AM

We've all heard the saying customer is king, but sometimes it can be difficult to identify which business practices will go far enough to positively impact the customer's experience and help treat those clients like kings (or queens). Digitizing your business processes by making our forms available digitally is one of those business practices--and here's why.

Customer Service

Before we understand how a simple change like using digital forms can revolutionize customer service, we need to slow down and reflect on the customer experience.

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Topics: Digital Signature Capture, Digital Forms

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