Printer Source Blog

Ever lose a proof of delivery with the customer’s signature?

Posted by Nikki Wardle on Dec 13, 2016 9:00:00 AM

It’s one of Murphy’s Laws: if a proof of delivery signature is lost, the customer will request proof of delivery before they pay an invoice. If your company is still using paper as the method of recording deliveries and signed PODs, then your odds of creating a negative customer experience will increase. Paper is a highly fragile medium for its place as the foundation of so many business critical processes. It can become illegible, damaged by the elements, or worst of all lost. If any of those occur, not only does your company foot the bill, but you created a negative experience with your client in the process.

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Topics: Digital Signature Capture

PlanetPress Connect Makes Personalized Communications Easy

Posted by Nikki Wardle on Dec 8, 2016 9:00:00 AM

Personalized communication has become the new normal in both B2C (business to consumer), as well as B2B (business to business) industries. If you’re not able to create personalized customer communication because your business uses too many systems, you are missing out on a simple tactic to wow your clients.

Fortunately, PlanetPress Connect enables you to bring your data together in a way that makes personalization easy and effective.

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Topics: PlanetPress

Simplify your Delivery Process with Electronic Signature Capture

Posted by Nikki Wardle on Dec 7, 2016 9:00:00 AM

Even though mobile electronic signature capture technologies can eliminate headaches for IT, warehouses and delivery drivers, too many companies are still putting the transition from paper to digital "paper" on the back burner. Implementing digital options for these paper-based transactions can save time and eliminate frustration for everyone involved in the delivery process.

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Topics: Electronic Signature Software

The Perfect Solution for Data Centers: Bizhub Pro 1051

Posted by Nikki Wardle on Nov 29, 2016 9:00:00 AM

If you’re a small data center or commercial printer looking to replace or add a new production printer to the team, then read on. Production printers are the primary tool of data centers, and if yours isn't up to its workload, or is nearing the end of its life, then it may be time to consider making a change. One consideration, especially if your data center is a smaller operation, is cost. Most production-level printers can run in the tens of thousands of dollars, so finding an economical choice that serves your needs is critical.

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Topics: Refurbished Printers, Konica Minolta Repair

Don’t be the loser in the Food Delivery War

Posted by Nikki Wardle on Nov 22, 2016 9:00:00 AM

Paper-based proof-of-delivery processes have been the industry standard for almost as long as the practice of food delivery began. But thanks to technological advances, like solutions that allow you to capture signatures digitally, these same processes are becoming increasingly obsolete. As obvious as this may be, many companies, in the food distribution industry, have held on too tightly to those now-outdated paper-based practices.

Don’t lose out in the food delivery war. Here are some ways in which digital signature capture software makes it possible for companies to streamline their proof-of-delivery processes.

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Topics: Proof of Delivery Digital Forms

Refurbished Printer Spotlight: KM bizhub PRESS C8000

Posted by Nikki Wardle on Nov 17, 2016 9:00:00 AM

For today’s post, our experts would like to take a look at another production printer that lets you maximize quality and productivity while saving you money: a refurbished Konica Minolta bizhub PRESS C8000.

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Topics: Refurbished Printers

Don't Replace Your ERP System; Enhance It.

Posted by Nikki Wardle on Oct 25, 2016 9:00:00 AM

Digitizing your processes is a must if you want to stay competitive in your market. Especially when it comes to product delivery and proof of delivery confirmation.

If you're worried that replacing your existing legacy system isn't in the budget for the foreseeable future, know that you do have affordable options. One such option is PlanetPress, an innovative and all-inclusive plug-and-play solution.

Now, you can go digital without the cost, stress, and frustration of replacing your legacy ERP system.

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Topics: Proof of Delivery Digital Forms

Rescue Your Workflow With Electronic Signature Capture

Posted by Nikki Wardle on Oct 21, 2016 1:08:25 PM

When Optical Character Recognition (OCR/ICR) technology first hit the market, it was the fast and somewhat reliable way to electronically store and index transactional documents. Even though this technology has been

The Dangers of Scanning and OCR

If you still rely on scanning and OCR to index delivery documents, your workflow is in danger. The reality is that this process, while powerful, has many challenges that can interrupt smooth communication.

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Topics: Electronic Signature Software

Let Workflow Software Improve Your POD Processes

Posted by Nikki Wardle on Oct 18, 2016 8:01:00 AM

Your proof of delivery (POD) process may be working well enough for you. You've probably been relying on these processes for ages. Your current paper-based system is time-tested, and everyone knows the drill. The thought of implementing new processes, systems, and hardware is just too much to take on.

Today, we're going to show you that your POD processes might not be as healthy as you thought, and by the end of this blog post, you'll probably be looking for workflow solutions that can save time, money, and stress.

He Said, She Said

The traditional POD process is full of opportunities to fall under the most infamous enemy of efficiency: "he said, she said." To illustrate, let's take a look at a distribution warehouse where old paper-based, human-error-fraught processes are causing a most unpleasant bit of strife.

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Topics: PlanetPress, Digital Signature Capture

Proof of Delivery Processes meets the Digital World

Posted by Nikki Wardle on Oct 14, 2016 1:28:00 PM

How you feel: I'm overwhelmed by what it takes to consider going digital. There's so much to think about: training, initial investment, and efficiency, just to name a few.

What you should know: Digitizing your proof-of-delivery process and integrating technology into your world is easier than ever--and you don't even need to replace your current ERP system.

Baby Steps

Imagine trying to take your current paper workflows and turn them completely digital over the course of one day. Actually, maybe you shouldn't imagine that. The chaos that would likely ensue could be nothing short of ruinous. Imagine confused employees, lost information, tattered workflows, efficiency at a standstill, and thousands of dollars in wasted time. This is the fear-inducing image that has many companies hesitating on the threshold of the digital world, still clinging to outdated and inefficient paper processes that might not be perfect but are at least tried-and-true. That's where "baby steps" come in.

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Topics: Digital Signature Capture

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