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Ralph's Corner - Tech-Tips from our National Service Director

Welcome to Ralph’s Corner!  This is the first issue of my tech-Tips column for you, the printer operator. These tips are designed to help you reduce service issues and assist you in performing simple maintenance to keep your printer performing at its best.
This month’s tips concern printer care and preparation.

Reduce Downtime By Having Necessary  Supplies On Hand

Keep a steady stock of supplies, such as Maintenance Kits, on hand to be ready for installation when the printer needs them.  You would never let yourself run out of toner, so why have an unusable printer because it needs a Maintenance Kit that is on order, or worse, on Back-Order.

 

 

What should you keep on hand?

For Impact Printers:

Ribbons and

Ribbon Shields.

For Laser Printers:

Toner,

Drum,

Developer and

Maintenance Kits

General Cleaning

Be sure to power off your printer first!

1)      For Impact Printers, open up your printer and vacuum out any paper dust or hole punches that may be building up inside the printer.  These can interfere with the paper sensors and/or the print modules.  Use an air can to assist with those stubborn hard to get at areas.  Be sure to have the vacuum nozzle in hand to catch the contaminants as you blow them out.  Replace the ribbon as needed.

2)      For Digital Printers, never use an air can to blow the printer out.  Toner has a nasty habit of getting everywhere.  Vacuum the areas that are easily accessible.  You may use a very lightweight paintbrush to loosen the toner and a lightly moistened cloth to wipe the paper feed rollers and guide plates.  Be sure to use only water with a very small amount of hand soap to clean the rollers.  Never use alcohol.  This will dry out the rollers and cause a service call to have them replaced.

The Printer Source offers the 3M Vacuum with a micro fine filter. Contact our Supplies Sales Staff to purchase this item or any other printer supplies that you may need.

If you need help with cleaning, preventative maintenance, or repairs, our Technical Support team can assist you.

Give us a call toll-free at 800-788-5101.  Have your printer make and model ready for your Printer Source representative.

 

Keep that Printer working for you, not you working on the Printer!

Ralph Nappe

National Service Director

Next Issue: Power Surges and Brownouts.


IBM Printer Partner

 
 
 


Call 1.800.788.5101 ext 226 for National
Sales Office & General Inquiries:

In New York / New Jersey?
Call us at 1.800.774.9174 ext 221
 
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National Sales Office & General Inquiries: 1.800.788.5101 ext 226
In New York / New Jersey? Call us at 1.800.774.9174 ext 221